What is Dune: Awakening?

Dune: Awakening is an Open World Multiplayer Survival Game by Funcom, set in the famous universe of Frank Herbert's Dune franchise.Surviving...

How to Report Bugs & Provide Feedback

Your input is crucial in improving the game. Here’s how you can help:Reporting BugsIf you encounter a bug, please report it using the in-gam...

Journeys and Contracts

Progression In-game is achieved by completing journeys and contracts. Players access these through the character's menu -> Journeys; or b...

Keeping Your Vehicle Safe

Arrakis is a vast world and Players explore it best with vehicles at hand. Here are some useful tips on how to care for them at all times:&n...

What is a Coriolis Storm?

Arrakis is the most dangerous planet in the universe.  It is host to many extreme weather phenomenon.  The most dangerous being th...

Basics of PvP

In Arrakis, players will compete with each other for resources in specific areas where PvP is enabled. Hagga BasinIn Hagga Basin, PvP w...

Dune: Awakening Game Editions and Pre-Order Details

This section will breakdown the different editions of Dune: Awakening and the details of pre-ordering the game.The game will be available in...

Understanding Your Event Log and Communinet

Arrakis is quite the adventurous place, filled with its fair share of dangers. As such, the event log in Dune: Awakening serves as your surv...

Servers - Server lock and How to choose a server

Before starting your journey on Arrakkis, you need to choose a Region, World and Sietch.If you want, you can make a manual selection, or let...

Visiting a friend's server

Visiting other servers can allow you to build social relationships and explore the game's content with friends across the World, even on ins...

Private Servers

How private servers workWhen you rent a private server, you essentially rent a server containing one Hagga Basin, just like the official ser...

Where can I find the in-game items related to the Deluxe and Ultimate edition?

With the purchase of the Deluxe and Ultimate editions, players will receive various in-game items based on their chosen version.Deluxe Editi...

Maintenance messaging

Before any updates occur, an in-game announcement will be made to notify the players before the servers are temporarily shut down.  &nb...

Dune: Awakening Public Test Client

What is the Dune: Awakening Public Test Client?The Dune: Awakening Public Test Client is a separate version of the game where players can te...

The Exchange (Auction House)

The Exchange in Dune: Awakening is a player-driven marketplace where players can buy and sell items through terminals found in Arrakeen and ...

Lost Base and How to Keep it Safe

Why Your Base Might Be Lost in Dune: AwakeningHere's a summary of mechanics and risks that can make a base vulnerable, damaged, or removed e...

Base Reconstruction Tool Guide

In Dune: Awakening, there is a tool that allows you to safely store any base that you own, alongside all of its placeables and resources, in...

Not Receiving Emails from Customer Support

If you contacted Funcom Customer Support but are not receiving our replies, it may be due to email delivery issues with certain email provid...