If you're experiencing problems with installing, launching, or updating Conan Exiles, this guide will help you troubleshoot some of the most common issues and get back to enjoying the game as quickly as possible.

1. System Requirements Check

  • Ensure that your PC or console meets the minimum system requirements for Conan Exiles.
  • For the best experience, check the recommended requirements on the official website or the store page.

2. Game Won't Launch

  • Verify Game Files:

    • For Steam:
      1. Open your Steam Library.
      2. Right-click on Conan Exiles and select "Properties."
      3. Go to the "Installed Files" tab and click on "Verify integrity of game files."
    • This process checks for missing or corrupted files and replaces them as needed.

  • Run as Administrator:

    • Right-click on the game executable file (ConanSandbox.exe) in the game’s installation folder.
    • Select "Run as Administrator" to see if this resolves the issue.

  • Disable Background Applications:

    • Close any unnecessary programs that may be using system resources, especially overlays like Discord, Nvidia GeForce Experience, or any third-party software.

  • Update Graphics Drivers:

    • Make sure your GPU drivers are up to date. Visit the official websites for NVIDIA or AMD to download the latest drivers.

  • Antivirus and Firewall Settings:

    • Check if your antivirus or firewall is blocking the game. Add Conan Exiles to the list of exceptions in your antivirus software and firewall settings.

3. Crashing Issues

  • Check for Software Conflicts:

    • Some background software, such as recording tools or other games, can cause conflicts. Try closing these programs before launching Conan Exiles.

  • Lower Graphics Settings:

    • Launch the game and lower the in-game graphics settings to reduce the strain on your hardware.

  • Disable Overclocking:

    • If you're using an overclocked GPU or CPU, try reverting to the default settings as overclocking can sometimes cause instability in games.

  • Update DirectX and Visual C++ Redistributable:

    • Make sure you have the latest versions of DirectX and Visual C++ Redistributable installed on your system.

4. Update Issues

  • Restart Steam or Console:

    • Restarting your Steam client or console can help refresh any potential update errors.

  • Clear Steam Download Cache:

    • Open Steam settings, go to "Downloads," and click on "Clear Download Cache."
    • This can resolve issues with corrupted files or downloads stuck in a loop.

  • Check for Internet Connection Problems:

    • Ensure that your internet connection is stable and that no other devices are using bandwidth that could affect the download or update process.

5. Reinstall the Game

  • If you’ve tried all the above steps and still experience issues, reinstalling the game may be necessary.
  • Before uninstalling, make sure to back up any saved game data to avoid losing progress.

6. Contact Support

  • If none of these solutions work, you may need to contact Conan Exiles Support.
  • Provide as much detail as possible, including error messages, system specifications, and the steps you've already tried, to help the support team assist you more effectively.

Additional Tips

  • Always ensure your operating system is up-to-date.
  • Disable any third-party software that may interfere with the game's functionality.
  • If you're using mods, disable them to see if they are causing any issues with the game update or launch.

This guide should help you resolve most installation and update problems you may encounter with Conan Exiles. For more detailed troubleshooting or specific issues, please refer to our support page or community forums.